Course Offerings - Microsoft Outlook

Outlook - Outlook and Mail Basics

Prerequisite Skills:
  • Comfortable with the Windows environment.

Course Description:
This course covers the basic features of working within Outlook including understanding the folders and navigating comfortably within the program as well as basic email functionality.

Attend this course if you want to:
  • Understand the Outlook environment.
  • Learn to better navigate within Outlook
  • Compose, reply and forward messages.
  • Work with folders.
  • Using rules.
  • Managing junk mail.
  • Archiving Items.

Class Length: 90 minutes

Delivery Methods:

  • On-site instructor led
  • Virtual classroom

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Outlook - Calendar Basics

Prerequisite Skills:
  • Comfortable with the Windows environment.
  • Basic functionality in Outlook

Course Description:
This course allows users to become more comfortable with the calendar in Outlook including working with appointments, meetings and different views.

Attend this course if you want to:
  • Learn to schedule appointments and events.
  • Learn to view the calendar in different ways.
  • Working with reminders.
  • Scheduling and working with meetings.
  • Viewing other user’s calendars.

Class Length: 90 minutes

Delivery Methods:

  • On-site instructor led
  • Virtual classroom

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Outlook - Advanced Mail

Prerequisite Skills:
  • Comfortable with the Windows environment.
  • Basic email functionality in Outlook

Course Description:
This course introduces some of the more advanced functions of the mail folders in calendars.

Attend this course if you want to:
  • Flagging a message.
  • Working with contacts.
  • Using distribution lists.
  • Using voting and tracking features.
  • Manipulating default mail settings.

Class Length: 90 minutes

Delivery Methods:

  • On-site instructor led
  • Virtual classroom

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Outlook - Managing Multiple Calendars and Mailboxes

Prerequisite Skills:
  • Comfortable with the Windows environment.
  • Basic functionality in Outlook

Course Description:
This course allows the user to understand the features available within Outlook to work with multiple user’s folders including assigning delegate permissions.

Attend this course if you want to:
  • Understanding the delegate and permissions features.
  • Working as a delegate.
  • Assigning permissions to folders.
  • Tracking meeting responses.

Class Length: 90 minutes

Delivery Methods:

  • On-site instructor led
  • Virtual classroom

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Outlook - Outlook Tips and Tricks

Prerequisite Skills:
  • Comfortable with the Windows environment.
  • Basic functionality in Outlook

Course Description:
Take advantage of some of the tips and tricks built into Outlook to save time.

Attend this course if you want to:
  • Working with notes.
  • Using drafts as a template.
  • Using smart tags.
  • Color coding messages.
  • Manipulating views.
  • Integrating Outlook folders.

Class Length: 90 minutes

Delivery Methods:

  • On-site instructor led
  • Virtual classroom